Shipping Policy

At Regal Designs, we strive to process and dispatch orders quickly and safely.

Order Processing Time

Orders are generally processed within 1–3 business days.
Customized or made-to-order products may require additional processing time.

Delivery Timeline

Estimated delivery timelines:

Metro Cities: 3–7 business days
Other Locations: 5–10 business days

Delivery timelines may vary due to:

Courier delays
Weather conditions
Public holidays
Remote area restrictions

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Order Tracking

Customers will receive tracking details via email, SMS, or WhatsApp once the order is dispatched.

Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery fails due to incorrect address or unavailability of the customer, re-shipping charges may apply.

Return Policy

We aim to ensure customer satisfaction.

Eligible Returns

Returns may be accepted if:

Wrong product is delivered
Product is damaged during transit
Defective item received

Customers must notify us within 48 hours of delivery with proper unboxing video/photos.

Non-Returnable Items

The following items may not be eligible for return:

Customized/personalized products
Used or damaged items after delivery
Products without original packaging
Clearance or sale items

Return Approval

Returns are subject to verification and approval by our support team.

Return Shipping

Customers may be required to ship the item back to the provided address if reverse pickup is unavailable.